What is ‘my account’? How do I update my information?
My account is the section where you can access details about your orders, your address, contact details etc by using your login details – username and password. This section provides complete control over your transactions on our website and manage/edit your personal data like address, phone numbers, email ids Change your password.
What are the modes of payment?
We accept Credit/Debit cards, Net banking, UPI, PayTM, PhonePe and other mobile wallets for payments.
Placed an order. What happens next?
Now you just sit back and wait for your order to arrive at your doorstep! You will receive an automated order confirmation message with your order ID and estimated delivery date.
Can I modify my details after placing the order?
Yes, you can do so from the my account section on our website.
Can the order be modified after placing one already?
No, orders once placed cannot be modified however order details like shipping address etc can be changed from the my account section for future orders.
You can also cancel and re-order if you wish to change your order.
How long do I have to wait for my order?
Order delivery usually takes about 3 to 10 days depending on the delivery location and distance.
Are there any charges for a Cash on delivery Order?
Unfortunately, we do not accept COD payments for our orders yet.
Can I cancel my order?
Yes, orders can be cancelled within 24 hours of placing the order.
Can an item be exchanged or refunded for?
Unfortunately, items cannot be exchanged or returned once delivered because they are consumables, however you can cancel orders within a day of placing the order and the amount will be refunded.
How long does a refund take?
Refunds usually take 24 to 48 hours to show up in your account.
How to return my order?
Orders cannot be returned since our products are consumables however orders can be cancelled within a day of placing the order.
What are the shipping charges?
₹50 are charged for shipping. Shipping is free for orders above the amount of ₹1000.